EU GDPR Compliant

Symbolist.technology is compliant with GDPR Regulations.

As per GDPR standard we are classified as a data processor.
At listclean, we have two types of personal data:

  1. User Data
  2. User Customer Data

User Data:

 

This includes all the personal data of our direct users (signup) who come on our website, signup and either use our services for free or paid. This data includes:

  1. Sign-Up Data
  2. Billing Information
  3. Payment Information

Sign-Up Data

 

This is the data which a user submits on our website while creating an account (signup). It includes the following:

  1. Email address (which they use for signup): Which is a double opt-in data, ie. a user needs to verify by providing the verification code (sent on their email) before using our system.
  2. Username: This can be any word chose by the user
  3. Password: This can be any combination of letters, symbols and numbers chosen by the user to authenticate.

We store the above data and use the above data to contact you and to provide you with services including but not limited to verify your account, to send reset password link, to send login link (magic link), and so forth. We will retain your personal information only for as long as is necessary for the purposes of providing services.

Billing Information

 

On billing page, in order to purchase our user needs to provide billing information, which consists of the following fields:

  1. First name (required)
  2. Last name (required)Company Name (optional)
  3. Billing Address (required)
  4. Country (required)
  5. State (required)
  6. Pincode (required)
  7. Email (required) (for sending billing invoice)
  8. GST No (optional – only for India)

We store the above data and use the above data  to provide smooth business services and to comply with legal compliances like creating & sending Invoices (which we are required as a legal entity), and KYC (Know Your Customer) requirements.

We may sometimes ask our user to provide KYC (for high risk payment, mostly for high value transactions). This may include:

  1. Government ID Proof
  2. Proof for Card owner

Payment Information

 

We don’t collect or store any payment Information like card details, account details, etc. our system either

  1. redirects user to the payment gateway website (like paypal, paddle, razorpay so forth) OR
  2. opens up a pop-up, which is also technically hosted on the respective payment gateway website, so user data does not come into our system BUT directly goes to the respective payment gateway websites.

So in both the above automated way, our system does NOT collect & does NOT store any personal payment data.

Additionally, there can be few optional manual payment methods where the user needs to email with a transaction id in order to verify payment. But that is no way it can be used to authenticate or help in authenticating any payment/s on behalf of the user.

User Customer Data:

 

This includes all the data provided by our users, that is when they upload their email list on our system. You can say it’s our user’s customer data. This data includes:

  1. Email addresses
  2. Additional data with each email
  3. Technical data of each email
  4. Result data

Email addresses:

 

This includes all the email addresses uploaded by our user as a csv file onto our system.

We do store this data in order to process the data. We do not share this data with any third party.

Additional Data with Email:

 

Most of our users just upload email addresses without any other data. However, users may include other personal data like First name, last name, address and so forth, along with the email addresses.

We don’t share or share these additional data of each email with any other third-party nor anywhere else in our system except we store and return this data back to the user along with email addresses at the time of downloading the file. This is only for user convenience, to save them from the hassle of reattaching data for each email with our results.

Email’s Technical data:

 

We generate result data pertaining to each email after processing them. We process each and every email address using our proprietary algorithms to determine if the email is good to send, which we classify as clean OR not good to send email, which we classify as dirty. However, as like any other system we can not detect 100% of all the email addresses. So we classify those emails as unknown. 

We do store this data in our global cache. Simply to avoid reprocessing, which will be used across all the users.

We don’t sell or share any of the above data with any third-party.

If you want to know what data we have about your email list, or if you want us to delete them then please do contact us on gdpr@symbolist.technology and we were happy to provide all the information or delete them from our system.

Server & Data Location

 

The location of our server which eventually stores data is located in Germany, Europe. However, while processing the email data, many different servers from different locations may be involved (which may also include different nodes on the Internet, etc). But this data will be transient in nature, that is, only temporarily available (only during processing) and then get removed. 

How to do GDPR Query?

 

If you want to know what data we have about your email list, or if you want us to delete them or if you are the owner of the email and you need more information about your data or if you want to delete then please do contact us on gdpr@listclean.xyz from your email (signup email if you are user OR from your email if you are the owner of a particular email) and we were happy to provide all the information or delete them from our system.

OUR DETAILS

The full name of our company is Symbolist Technology Private Limited

We are registered in Maharastra, India.
Incorporation date:27-July-2020
CIN: U72900MH2020PTC342689
GST: 27ABECS0569G1Z8

Our registered address is 255, Ground floor, Jai Hind CO.OP.HSG. SOC., R3 Wing, Mahatma Phule Nagar, Khartan Road, Thane – 400 601.

CONTACT US

If you have any questions about this GDPR, the practices of this site, or your dealings with this site, please contact us.

Last updated on 7-Aug-2024